Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a return and refund policy under the following conditions:
- Items must be returned within 30 days from the date of purchase. Please ensure that the return is initiated within this timeframe to be eligible for a refund.
- Returned products must be unused, in their original packaging, and in resalable condition. Products showing signs of wear, damage, or use will not qualify for a refund or exchange.
- Refunds will be processed only after the returned item has been inspected by our quality assurance team. If the item meets the return criteria, we will notify you of the status of your refund request.
- If your refund is approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
- If more than 15 business days have passed since we approved your return and you haven’t received your refund, please contact us immediately for assistance.
- Customers are responsible for return shipping costs unless the item is defective, damaged, or sent in error. In such cases, we will provide a prepaid shipping label for the return.
- Exchanges are permitted for items of equivalent value, depending on stock availability. To initiate an exchange, please reach out to our customer support team for guidance. Once the exchange is approved, it will be processed and completed within 5 business days.
- Custom-made, personalized, or clearance items are not eligible for returns or refunds unless they are defective or damaged upon arrival.
If you have any questions or require assistance with a return or refund, please contact our customer support team at 9607908432.
Shipping Policy
We aim to deliver your products as quickly and efficiently as possible. Below are the details of our shipping policy:
- We offer both domestic and international shipping services. Please ensure your shipping address is accurate to avoid delays or misdeliveries.
- Orders are processed within 1-2 business days from the time of order placement, excluding weekends and public holidays.
- Shipping charges are calculated based on the destination, weight, and dimensions of the order. The final shipping cost will be displayed during checkout.
- Standard shipping usually takes 5-7 business days for domestic orders. International orders typically take 7-14 business days, depending on the destination and customs procedures.
- Expedited shipping options are available for faster delivery. Charges and estimated delivery times for expedited shipping will be displayed at checkout.
- Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
Shipping Time: Domestic Shipping: Orders will be delivered within 10 to 15 days from the date of order confirmation. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, and other unforeseen circumstances. We will notify you promptly of any significant delays.
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping cost.
If you experience any issues with shipping or delivery, please contact our customer support team for assistance at 9607908432.
Privacy Policy
We are committed to protecting your privacy. Below is an overview of how we collect, use, and safeguard your personal information:
- We collect personal information, such as your name, address, email, and payment details, solely for the purpose of processing orders, providing customer service, and improving our services.
- We do not sell, trade, or share your personal data with third parties, except for service providers who assist in completing transactions, processing payments, and shipping orders.
- Payment information is encrypted using secure technology and stored securely. We comply with all relevant data protection regulations to ensure the safety of your information.
- We use cookies to enhance your browsing experience by remembering preferences and analyzing website traffic. You can disable cookies through your browser settings, but this may affect the functionality of the website.
- If you sign up for our newsletter or promotional emails, you can unsubscribe at any time by clicking the "unsubscribe" link included in the email.
If you have concerns about your data privacy or would like to request access to or deletion of your personal data, please contact us at 9607908432.